Welcome to Premium Ability support!
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Invoices & Payments
Cancellation
General Support
Invoices & Payments
Invoices
Once you have subscribed to the trial subscription, you will have 3 days of unlimited access to the content available on the website. If you do not cancel your subscription before the end of the trial period, your account will automatically be upgraded to a monthly subscription.
To view your registration and payment information, you can enter your email address in the field at the top of this page. You can also access the “My Account” section using the email address you provided when you registered and the password you received. If you cannot find these details, please contact our Customer Service.
If you see on your bank statement several direct debits of the same amount for the same product on almost the same date every month or every few months, this is a tacit renewal of your subscription.
Payments
Firstly, check whether any of your friends or family members have used your card or have access to your personal information. If you suspect that your card has been used fraudulently, for example by theft, please contact our Customer Service team who will advise you on what to do next.
Una vez que hayamos procesado su reembolso, la compañía de su tarjeta de crédito acreditará su cuenta. El tiempo necesario puede variaOnce we have processed your refund, your credit card company will credit your account. The time required may vary from bank to bank. It can take between 10 and 20 working days. Unfortunately we cannot control these times.r según el banco. Puede tardar entre 10 y 20 días laborables. Lamentablemente no podemos controlar estos tiempos.
Cancellation
Cancellation
Would you like to unsubscribe? Please enter your e-mail address.
General Support
Affiliation
We will always send an e-mail with your login details to the e-mail address you provided when you registered. If you cannot find the message, please also check your spam folder. It is possible that you entered your e-mail address incorrectly when registering. If this is the case, please contact our Customer Service. If you still cannot find it, please contact our support team by phone or email.
Once you register, you are entitled to a 3-day trial on our website. During this time you will be able to test the services and decide whether you wish to continue using them. You do not have to do anything to keep your subscription, just enjoy it and we will automatically upgrade it for you at the end of the trial period (unless you cancel your subscription before the end of the trial period).
You can do this by visiting the “My Account” section of the site you are a member of and following the appropriate link to delete your account. If you need assistance, please contact our support team.
Yes, you can unsubscribe at any time and at no additional cost. You can do this by choosing one of the following options: 1. Click the “UNSUBSCRIBE” button at the bottom of this page, enter your email address and then click the “UNSUBSCRIBE” button. You will then receive an email with an unsubscribe link – very easy! (Don’t forget to check your spam/junk mail folder). You can click on the “My Account” section of the website you subscribed to, and then follow the steps to unsubscribe. (If you don’t know the name of the website, you can enter your email address in the field at the top of this page. We will tell you which website you have subscribed to.) 3. If you need help, please contact our customer service team. We are available 7 days a week, from 8.00 am to 7.00 pm, by phone or email.
This is normal. You may not have seen the Terms and Conditions when you entered your email address and credit card details. Our Customer Service is available 7 days a week from 8.00 a.m. to 7.00 p.m. for any questions or requests.
Tras su registro, habrá recibido un correo electrónico de confirmación que contiene, entre otras cosas, el nombre y la dirección del sitio en el que se ha registrado. Puede encontrar esta información introduciendo la dirección de correo electrónico que facilitó al registrarse en el campo situado en la parte superior de esta página. Si necesita ayuda, póngase en contacto con nuestro Servicio de Atención al Cliente por teléfono o correo electrónico.
If you no longer have access to the site you registered on, your registration may have expired or you may have unsubscribed from our service. If this is not the case, please check that the e-mail address and password you entered are correct. If the problem persists even though your subscription is still active and has not expired, please contact our Customer Service by phone or e-mail.
Other
Premium Ability is an international online provider of lifestyle, gaming and streaming services. We provide you with the latest content. We work with the best developers and select only the highest quality services. All our services are available on all devices with no download or installation required. This means you can use your smartphone, tablet and computer to access them – easy 24/7 access wherever you are!
You can see our General Terms and Conditions at the bottom of each page. When you register, the payment form also contains specific Terms and Conditions and our Privacy Policy which you must accept to confirm the transaction.
